Video KYC Software India – Customer Video Identification & Liveliness Check | Dimensions
Video KYC by Dimensions is used to capture customer video and ensure the customer is live — either through agent-assisted mode (where specific questions are asked during a live call) or self mode (where a link is sent to the customer to record video on their mobile or computer). The approver verifies the video is genuine and not a recorded replay. It integrates with Live KYC for complete digital onboarding.
Key Modules and Features
1Agent Mode
- ›Live Video Call with Customer by Agent
- ›Specific Questions Asked to Customer
- ›Approver Reviews Actions and Confirms Genuinity
- ›Ensures Video is Live and Not a Recording
2Self Mode
- ›Link Sent to Customer for Self-Recording
- ›Customer Records Video on Mobile or Computer
- ›Liveliness Verified through System Analysis
3Integration
- ›Integration with Live KYC for Document Upload and Verification
- ›Data Picked from Sites / OCR to Avoid Back-End Data Entry
- ›Quick Turnaround Time for Customer Onboarding
Why Choose Dimensions?
25+ Years of Experience
Serving financial institutions since 2000 with deep domain expertise.
RBI & MCA Compliant
Built with regulatory compliance at the core — not as an afterthought.
Multi-Branch Support
Manage unlimited branches with real-time sync and consolidated reporting.
Dedicated Support
Onsite implementation support and dedicated helpdesk for all clients.
Cloud & On-Premise
Flexible deployment options to meet your security and infrastructure needs.
Continuous Updates
Regular updates to stay current with regulatory changes and new features.
Frequently Asked Questions
What is Video KYC by Dimensions?
Video KYC captures customer video in agent mode (live call with questions) or self mode (link sent to customer) to ensure the customer is live and genuine — not a recording or impersonation.
What is agent mode vs self mode?
Agent mode is a live video call where the agent asks specific questions and an approver verifies genuinity. Self mode sends a link to the customer's mobile or computer to record their own video, which is then analysed for liveliness.
How is liveliness verified?
In agent mode, the approver watches specific actions and responses. In self mode, the system analyses the video for liveliness indicators. Both modes ensure the video is not a recorded playback.
Does it integrate with Live KYC?
Yes. Video KYC integrates with Live KYC — customers can also upload documents whose data is pulled automatically from official sites or via OCR, eliminating back-end data entry.
Related Products
Live KYC
Live KYC is a mobile application that allows agents to collect KYC-related documents from customers and authenticate them live from respective sites. If configured, the data collected is stored in Digital Vault and can be uploaded or searched in CKYC Management. It provides a centralized customer master for all Dimensions products.
Learn More →Live Loan: Loan at Home
Live Loan is a fully digital loan platform by Dimensions that brings together multiple digital products into one seamless solution — allowing finance companies to process loans from customer request to approval, disbursement, repayment, and closure entirely online. Customers can complete the full process from home without visiting a branch.
Learn More →CKYC Management
Central KYC (CKYC) is a Government of India initiative to eliminate repeated KYC submissions across financial institutions. Dimensions CKYC Management enables financial institutions to upload individual and legal entity KYC to CERSAI, search and download existing records, and update expired documents — fully compliant with Phase 1 and Phase 2 requirements.
Learn More →Digital Authentication System
The Digital Authentication System by Dimensions allows financial institutions to upload KYC-related data and get it verified live from respective government sites — or use document analysis techniques to ensure genuinity. It eliminates data entry by pulling data directly from official sources, and extends to credit verification through bank statement analysis, ITR, GST, and MCA data.
Learn More →Ready to Transform Your Operations with Video KYC?
Join 100+ organizations across India that trust Dimensions Cybertech for their software needs.
Get Started Today