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Live Collect App India – Mobile Field Loan Collection Software | Dimensions

Mobile-first field collection for NBFCs and Nidhi companies — Live Collect enables agents to collect EMI repayments on-site with SMS receipts, GPS tracking, and real-time sync, working both online and offline.

Live Collect Dimensions is a mobile application for field collection agents at NBFCs, Nidhi companies, and microfinance institutions. It enables agents to collect loan repayments on the go with SMS receipts, real-time server updates, collection location tracking, and a supervisor dashboard — working both online and offline.

Key Modules and Features

1Agent Registration & Setup

  • ›Agent Registration
  • ›Company, Agent Code and Password Initiated from Server
  • ›Mobile Number Confirmation with OTP
  • ›MPIN Creation for Easy Access
Agent sign-in and secure authentication — Dimensions softwareView full screen
Mobile LoginAgent sign-in and secure authentication

2Collection Operations

  • ›Day Beginning Activation
  • ›Collection List Creation by Record Download
  • ›Auto Update Records when Server Updates Available
  • ›Multiple Payment Collection per Record
  • ›SMS Receipt for each Payment
  • ›Instant Server Update on each Collection
  • ›Collection Location Tracking
  • ›Pan Number Entry for Rs. 50,000/- and Above Collections
  • ›Block Agent during Collection
  • ›Allocation Transfer Facility
  • ›Online and Offline Payment Collections Permitted
  • ›Search Facility for Records in Mobile
Loan, instalment and receipt details — Dimensions softwareView full screen
Mobile Repayment DetailsLoan, instalment and receipt details
Collection entry with QR payment option — Dimensions softwareView full screen
Mobile Payment CollectionCollection entry with QR payment option

3Customer Feedback

  • ›Multiple Feedback Collection from Customer
  • ›Instant Server Update on each Feedback

4Reports & Dashboard

  • ›PDF Report for Receipt Details
  • ›PDF Report for Daily Consolidation
  • ›Detailed Dashboard to Manage Collection Agents from Server Side
Daily collection summary and reporting — Dimensions softwareView full screen
Mobile Collection DashboardDaily collection summary and reporting

Why Choose Dimensions?

25+ Years of Experience

Serving financial institutions since 2000 with deep domain expertise.

RBI & MCA Compliant

Built with regulatory compliance at the core — not as an afterthought.

Multi-Branch Support

Manage unlimited branches with real-time sync and consolidated reporting.

Dedicated Support

Onsite implementation support and dedicated helpdesk for all clients.

Cloud & On-Premise

Flexible deployment options to meet your security and infrastructure needs.

Continuous Updates

Regular updates to stay current with regulatory changes and new features.

Frequently Asked Questions

What is Live Collect Dimensions?

Live Collect Dimensions is a mobile app for field loan collection agents at NBFCs and Nidhi companies. Agents can download their collection list, collect payments, generate SMS receipts, and update the server in real time.

Does the app work offline?

Yes. Online and offline payment collections are both permitted. SMS receipts are automatically sent when the agent comes back online.

How does collection location tracking work?

Collection location is tracked for each payment transaction, giving the supervisor visibility into where each collection was made.

Is there a supervisor dashboard?

Yes. A detailed server-side dashboard allows supervisors to monitor all collection agents, track performance, and manage allocation transfers.

What is MPIN login?

MPIN is a quick-access PIN that agents create during setup, allowing fast and secure login to the app without re-entering full credentials on each visit.

Can a single record have multiple payments?

Yes. Multiple payment collection against a single customer record is supported — useful for collecting partial amounts or multiple EMIs.

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